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Online help -

Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.

3. How can I track my order status?

We will send you an email once your order has been shipped. Please Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
Click on ‘View Details’ to check your order status. You can choose to chat now or email us to get information on your order.

4. When will I receive my order?

You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 11-13 days to make wedding dresses and 6-11 days to make other dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 3-6 days. Standard shipping takes 5-8 days, and Super saver shipping (only for items under $50) takes 15-30 days.

Product - +

1. What is the best way to choose my size?

Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself. To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to chat now or email us.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We ship worldwide. There may be particular locations that we might require additional information to ship to, if so, we will get in touch with you ASAP.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. Please chat now or email us. Or you can send your correct shipping address to [email protected] Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

Customers need to contact JJsHouse Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return.
We reserve the right not to accept the returns without prior approval from our Customer Service. 2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge. All PayPal payment can only be refunded via PayPal, all Credit Card payment?will only be refunded to the original Credit Card.

3. Can I return a standard-size dress?

Customers need to contact JJsHouse Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

A-Line/Princess Strapless Knee-Length Satin Bridesmaid Dress

A-Line/Princess Strapless Knee-Length Satin Bridesmaid Dress #867

49.00
  • Color chart
  • Looking for a perfect fit? For an additional € 19.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
€ 49.00

Product Reviews

Write a review

My bride maids love the dress the quality is great as well as the price. Very true to the picture. Love it.

Super tolles Kleid Sitzt perfekt! Schnelle Lieferung! Einfach TOP!

I ordered this dress as a back-up, just in case the other dress wouldn't fit. And it didn't. :( This dress however fits perfectly, even the chest part doesn't look too weird. I have to mention that I have quite large breasts, so I try to avoid stuffed bras. But this is not a problem at all here. The built-in bra is a real bra btw. with little hooks in the back. The dress is beautifully made and the fabric looks and feels great.
The package arrived not even 3 weeks after I placed my order (from Hong Kong to Germany) and I didn't even have to pay any additional taxes or fees. I guess I was just lucky that way.

Very nice dresses, before buying these dresses I have viewing many in other website, The service in JJsHouse is great. Order 5 dresses here, they all arrived in time. And made with great quality and package. All of my bridesmaids love the dresses very much

After buying my wedding dress at jjs and being amazed of the quality of there whole process. I decides to buy all of my bridesmaid dresses there as well. My little cousin who is in a child's 16 decided to walk. in the rush over all the wedding I quickly ordered her a size 16 dress. Never thinking anything of it later that week I checked the status of the dress online. The dress was made and ready to ship. So I go back to the dress to over look it one last time. When I notice I didn't just order a 16 but an adults 16. In shock I quickly took advantage of the live chat customer service. Who informed me that the dress was indeed done and boxed up for shipment. I explained my mess up with the dress and how important the size was. With no hesitation the rep. Put me on ho long went and got the dress and insured me it would be fixed and on time. I was so happy but still a little worried on the time. But, two days later the dress came with no fail. As my little cause tried on the dress she states how she is worried about her bust as I helped her put it on we noticed there was a built in bra. She smile as I zipped it up. When she turned around the whole room go misty. It was everything I hope it would be and everything she hoped as well. My cousin asked if she could with no hesitation I said of course but for what? Prom... I must say I am bit an easy person to please but from the prices , the customer service , to the quality I couldn't ask for anything more. I know without a doubt no matter what the event from now on I will be going to jjs house. Thank you so much jjs for being the best part of my wedding...:)))

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The dress is beautiful! I got it in red for my daughter to wear at my wedding. I received it in less than 2 weeks. I also ordered my wedding dress from you and can't wait for it to arrive!

Despite all of the hassle that I gave you, the dress fits perfectly this time. The length was great as was the placement of the bra. I'm looking forward to wearing it in the near future.

Other than the fact that my dress came a few inches above my knees and that I requested that they remake it with additional length, the style, custom made, really looked great on my chunky body. I am a full-figured woman and the a-line style of the dress really looks nice. I would, however, recommend that extra length be added if anyone orders this dress for a wedding as it would be a lot more flattering. I ordered two of them--one in mint green and the other in royal blue and with matching jackets, they really are stunning.
The workmanship is wonderful. It is fully lined, though lightweight, and the bra when placed in the right position, really adds to it.

i got the dress today! Thank you so much for your prompt delivery. The dress is beautiful. Though the design is simple, it looks gorgeous!! I will surely order other dresses form your website soon!

gorgeous. The dress came. I opened the package and I was shocked. I ordered it in sage color and size 4 according to your size chart. It fits me very well. I love the dress. I will order another dress for my mom. I am sure that she will love your dress. Thanks. Hannah

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