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Online help -

Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

Customers need to contact JJsHouse Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1）Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2）Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Category: Earrings (21) Flower Basket (7) Flowers (7) Gloves (13) Handbag (6) Hats (3) Headpiece (202) Petticoat (16) Veils (4) Wraps (11) Earclip (2) Hanger (21) More

Length(cm): 7 (2) 8 (1) 10 (4) 11 (3) 12 (5) 19 (4) 20 (5) 22 (14) 23 (4) 25 (6) 26.5 (2) 30 (3) 34.5 (4) 37 (4) 40 (5) 50 (3) 50.03 (1) 50.8 (1) 55 (15) 56 (2) 60 (2) 68 (1) 70 (3) 75 (1) S:14 (1) M:16 (1) L:18 (1) 115 (1) 16 (2) 32 (4) 9 (5) 48 (23) 47 (2) 80 (1) 18 (9) 21 (1) 33 (4) 35 (39) 24 (1) 29 (2) 34 (2) 28 (2) 19.5 (1) 22.5 (2) 14 (2) 15 (6) 38 (2) 100 (1) 36 (1) More

Waist(cm): 50~70 (2) 50~85 (1) 54~88 (1) 65~90 (1) 1-3y:46-67 (2) 4-7y:50-74 (2) 8-12y:54-80 (2) 47 (1) 50 (3) 67 (2) 94 (2) 88 (3) More

Available Color: As Picture (92) Beige (9) Black (23) Blue (12) Brown (21) Burgundy (3) Champagne (23) Dark Navy (1) Dark Pink (1) Gold (12) Green (11) Ivory (27) Lake Blue (1) Lavender (1) Light pink (1) Multicolor (6) Orange (12) Pink (33) Purple (22) Red (35) Rose (15) Royal Blue (2) Silver (32) Sky Blue (1) Watermelon (2) White (93) Yellow (13) light purple (1) dark purple (1) More

Embellishment: Beading (1) Bow (14) Butterfly (1) Crystal (3) Embroidery (1) Feather (1) Flower (128) Imitation Pearls (30) Lace (8) Pearl (1) Rhinestones (20) Ribbon (14) Sequin (2) More

Material: Alloy (106) Artificial Silk (8) Crystal (64) Elastic Satin (3) Faux Fur (11) Foam (10) Imitation Pearls (15) Lace (10) Linen (1) Net Yarn (2) Nylon (2) Paper (9) Plastic (6) Polyester (9) Polymer Clay (1) Rhinestones (63) Satin (16) Silk (4) Taffeta (6) Tulle (13) Velvet (5) Elastic spandex (4) Wooden (20) Pearls (20) Pe (3) Silk Flower (6) More

Price: Under € 4.76 (32) € 4.76 - € 10.00 (56) € 10.00 - € 19.00 (134) € 19.00 - € 24.00 (45) € 24.00 - € 29.00 (19) € 29.00 - € 38.00 (13) € 38.00 - € 48.00 (1) More

Flower Girl

300 Items

Artificial Silk/Paper With Ribbon Flower Headband

€ 6.00 ~~€ 11.00~~

(4)

favor

More Color Options »

Foam With Ribbon Flower Headband ( Including Wrist Corsage)

€ 6.00 ~~€ 11.00~~

(8)

favor

More Color Options »

Foam With Ribbon Flower Headband ( Including Wrist Corsage)

€ 7.00 ~~€ 13.00~~

(6)

favor

Satin With Bow Flower Basket

€ 13.00 ~~€ 26.00~~

(10)

favor

More Color Options »

Pe With Flower Flower Headband

€ 3.80 ~~€ 8.00~~

(0)

favor

Silk With Ribbon Headbands ( Including Wrist Corsage)

€ 7.00 ~~€ 13.00~~

(1)

favor

Tulle/Nylon Full Gown Slip

€ 12.00 ~~€ 25.00~~

(28)

favor

Silk Flower With Flower Flower Headband

€ 2.85 ~~€ 6.00~~

(0)

favor

Artificial Silk With Ribbon Flower Headband

€ 6.00 ~~€ 11.00~~

(10)

favor

Satin With Imitation Pearls/Ribbon Flower Basket

€ 15.00 ~~€ 30.00~~

(6)

favor

White Alloy Hairpins (Set of 6)

€ 8.00 ~~€ 15.00~~

(2)

favor

Alloy/Rhinestones With Rhinestones Tiaras

€ 4.75 ~~€ 10.00~~

(10)

favor

Net Yarn With Flower Flower Headband

€ 3.80 ~~€ 8.00~~

(7)

favor

Alloy With Rhinestones Tiaras

€ 12.00 ~~€ 25.00~~

(2)

favor

More Color Options »

Paper Headbands

€ 9.00 ~~€ 17.00~~

(3)

favor

More Color Options »

Pe With Flower Flower Headband

€ 4.75

(0)

favor

Satin With Bow Flower Basket

€ 14.00 ~~€ 28.00~~

(9)

favor

Artificial Silk/Imitation Pearls With Imitation Pearls Hairpins (Set ...

€ 8.00 ~~€ 18.00~~

(0)

favor

Artificial Flower With Flower Flower Headband (Sold in a single piece)

More Color Options »

Artificial Flower With Flower Flower Headband (Sold in a single ...

€ 6.00 ~~€ 10.00~~

(0)

favor

Linen With Lace Flower Basket

€ 14.00 ~~€ 29.00~~

(5)

favor

White Alloy Lovely Flower Girl Headbands

€ 17.00 ~~€ 34.00~~

(3)

favor

Tulle/Taffeta Petticoat

€ 10.00 ~~€ 19.00~~

(0)

favor

More Color Options »

Satin/Lace With Imitation Pearls/Flower Flower Headband

€ 4.27

(1)

favor

Alloy/Paper Combs & Barrettes

€ 1.89

(1)

favor

Silk Flower With Flower Flower Headband (Sold in a single piece)

€ 10.00

(0)

favor

Lace With Imitation Pearls Headbands

€ 14.00 ~~€ 43.00~~

(2)

favor

Imitation Pearls Headbands (Sold in a single piece)

€ 16.00 ~~€ 32.00~~

(0)

favor

Alloy/Crystal With Flower Headbands (Sold in a single piece)

€ 14.00 ~~€ 24.00~~

(0)

favor

Tulle/Taffeta Petticoat

€ 23.00 ~~€ 46.00~~

(3)

favor

Hairpins (Set of 5)

€ 12.00 ~~€ 27.00~~

(0)

favor

Faux Fur Wraps

€ 24.00 ~~€ 62.00~~

(1)

favor

More Color Options »

Lace With Lace (Sold in a single piece)

€ 10.00

(0)

favor

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Faux Fur With Bow Wraps

€ 14.00 ~~€ 43.00~~

(2)

favor

Alloy/Crystal With Flower Headbands (Sold in a single piece)

€ 14.00 ~~€ 25.00~~

(1)

favor

Faux Fur With Rhinestones Wraps

€ 19.00 ~~€ 38.00~~

(2)

favor

Alloy/Rhinestones With Rhinestones Tiaras

€ 21.00

(1)

favor

More Color Options »

Paper With Flower Headbands

€ 3.80

(1)

favor

More Color Options »

Alloy/Crystal With Flower Headbands (Sold in a single piece)

€ 14.00 ~~€ 26.00~~

(0)

favor

Alloy Headbands

€ 26.00 ~~€ 51.00~~

(0)

favor

Alloy/Crystal With Flower Headbands (Sold in a single piece)

€ 17.00

(0)

favor

Imitation Pearls Headbands/Wristband (Set of 2)

€ 20.00

(0)

favor

Lace With Lace/Crystal Wrist Length Glove

€ 7.00 ~~€ 13.00~~

(1)

favor

More Color Options »

Artificial Silk With Imitation Pearls/Ribbon Pomander

€ 21.00

(0)

favor

Silk Flower With Flower Flower Headband

€ 9.00 ~~€ 17.00~~

(0)

favor

Tulle/Lace With Imitation Pearls/Flower Flower Girl/Communion Veils

€ 5.00

(1)

favor

Faux Fur Wraps

€ 28.00 ~~€ 55.00~~

(3)

favor

More Color Options »

Elastic spandex Wrist Length Glove

€ 3.80

(0)

favor

Artificial Silk Headbands

€ 3.80

(0)

favor

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